Shipping policy

Shipping Policy

We currently ship to customers in the United States.

Shipping cost:
We offer free standard shipping on all orders.

Processing time:
Orders are usually processed within 1-3 business days after payment is confirmed.

Shipping origin:
Orders are prepared and shipped from our studio or fulfillment location in Guangdong, China.

Estimated delivery time:
United States: 8-16 business days after the order has been processed.

Tracking:
Once your order has shipped, you will receive a confirmation email with tracking information when it is available from the carrier.

Address accuracy:
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Delays:
Delivery times are estimates and may be affected by carrier delays, customs processing, weather, holidays, or other circumstances outside our control.

Customer support:
If you have questions about shipping, please contact us at info@patinaaurayouth.com or via WhatsApp at +853 6358 9492. We usually respond within 1-2 business days.